Today's Service Metrics
Average Call Wait Time: 22 seconds
Daily Call Abandon Rate: .5%
Service Statistics For 1/2015
Call Hold Time (% answered in 30 sec.): 93.79%
Call Hold Time: 14 Seconds
Questions Resolved in First Call: 96%
Call Abandon Rate: 1.2%
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Thanks for stopping by. At eCOBRA, we provide our clients with cost-effective and worry-free COBRA solutions. Our unparalleled efficiency, pinpoint accuracy, high levels of security, compliance expertise and industry-leading customer service, mean you can rest easy.