Today's Service Metrics
Average Call Wait Time: 22 seconds
Daily Call Abandon Rate: .5%
Service Statistics For 11/2014
Call Hold Time (% answered in 30 sec.): 96.59%
Call Hold Time: 12 Seconds
Questions Resolved in First Call: 96%
Call Abandon Rate: .5%
We take the burden off of you. Now doesn't that feel good?
Thanks for stopping by. At eCOBRA, we provide our clients with cost-effective and worry-free COBRA solutions. Our unparalleled efficiency, pinpoint accuracy, high levels of security, compliance expertise and industry-leading customer service, mean you can rest easy.
eCOBRA will be closed on the following days:
Wednesday, December 24
Thursday, December 25
Thursday, January 1